Gifts & Bouquets – Frequently Asked Questions

What types of bouquets do you offer?
We offer hand-tied bouquets, posies, luxury boxed arrangements, vase-ready arrangements, seasonal bouquets, and bespoke custom designs.

Can I choose specific flowers for my bouquet?
Yes — you can request favourite flowers or colour schemes, subject to availability and seasonality.

Do you offer same-day delivery for bouquets?
Yes — order by our cut-off (e.g. 2 pm) for same-day bouquet delivery within Birmingham & Solihull.

How much does a bouquet cost?
Bouquets range depending on size, flower types, and design. Expect prices from £ 25 for standard bouquets to £ 80+ for luxury or bespoke designs.

Can I include gifts with my bouquet (e.g. chocolates, balloons, cards)?
Yes — you can add complementary gifts such as premium chocolates, balloons, candles, and a hand-written card message.

Do you deliver bouquets nationwide or only locally?
We deliver locally (same-day) in Birmingham & Solihull. For other UK areas, we offer next-day courier delivery (where available).

How do I care for my bouquet once delivered?
Trim stems at an angle, change the water daily, keep out of direct sunlight / heat, remove wilted blooms, and use flower food if provided.

Can I specify a delivery time or a time window?
We provide delivery windows (e.g. morning, afternoon) and sometimes specific times for premium orders. Fully specified times depend on driver routing.

What happens if no one is home to accept the bouquet?
Our driver will leave the flowers in a safe, discreet place (e.g. doorstep or with neighbor) and leave a card with instructions.

Do your bouquets come with a vase?
Some arrangements come ready in a vase; others are hand-tied and designed to be placed in a vase (vase may be optional extra).

Can I send a bouquet anonymously or without sender name?
Yes — you can choose to omit your name (though the recipient may ask the florist). We’ll label the gift as “a friend” or “With Love”.

How many stems / flowers are in a bouquet?
We list stem counts in our product descriptions (e.g. 10, 18, 24 stems). For custom designs, we’ll advise based on your budget / size preference.

Do you offer bouquets for special occasions (anniversary, birthday, etc.)?
Yes — we have curated collections for birthdays, anniversaries, Valentine’s Day, Mother’s Day, and more.

Can you create a bespoke bouquet based on photos or inspiration?
Absolutely — upload images or color palettes during ordering, and we’ll design a custom arrangement to match.

When is the best time to order a bouquet (for a special date)?
Pre-order early, especially for high-demand dates (Mother’s Day, Valentine’s Day). Standard orders should be placed at least 1–2 days in advance.

Are your flowers sourced sustainably / locally?
Yes, where possible we source from local growers and ethical suppliers; we aim to use eco-friendly packaging and seasonal blooms.

Can I substitute or upgrade a bouquet after placing an order?
You can request changes before dispatch; upgrades are often possible (if stock allows) by paying the price difference.

Do you offer bouquet subscriptions / regular delivery?
Yes — you can schedule weekly, fortnightly or monthly bouquet deliveries as a subscription gift or for your home / office.

How far in advance should I book for weddings / large events?
For weddings and large events, we suggest booking at least 3–6 months ahead to secure desired flowers and ensure logistical arrangements.

Do you deliver to workplaces, restaurants, hotels?
Yes — we service commercial addresses and can deliver arrangements to offices, restaurants, hotel lobbies, and venues.

Can I send bouquets internationally?
Not currently — we focus on UK deliveries via our courier network. Check our international partner if available.

What is your returns / refund policy for bouquets?
If there is a problem (e.g. missing items, damaged bouquet), contact us within 24 hours with photos; we will arrange a replacement or refund as appropriate.

Will you send a message card with the bouquet?
Yes — you can provide a custom message (within character limit). We handwrite the card and include it with your flowers.

What size bouquet should I choose?
It depends on venue or occasion — for intimate gifts 10–12 stems are fine, for grand gestures choose 20+ stems or luxury tiers.

Can I see pictures of actual delivered bouquets?
Yes — we maintain a gallery or live social media feed where you can view real bouquet deliveries and arrangements.

Do you offer discounts for bulk or corporate orders?
Yes — for large orders (e.g. corporate gifts, event decor), we can offer special pricing. Please contact us for a quote.

What time do you dispatch / deliver bouquets?
Dispatch typically begins early morning; deliveries run from 9 am to 5 pm (or as routing allows).

Will the bouquet I see online look exactly the same when delivered?
We replicate style, feel, and design. Some variation in season, foliage or accent flowers may occur if substitutions are needed.

Do you provide “same day gift + bouquet” combos?
Yes — we offer bundled options (bouquet + chocolates, flowers + vase or diffuser) for same-day delivery.

Why is the bouquet cheaper / more expensive than others?
Price depends on flower quality, rarity, stem count, design complexity, seasonal availability, and delivery distance.

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And now questions for corporate/office/hotel/restutants flowers

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Here is a set of 20–30 FAQ questions (with short illustrative answers) focused on corporate / office / hotel / restaurant floral services. These can be used in blog posts, service pages, or FAQ sections to help SEO and clarify service offerings to business clients.

FAQ: Corporate / Office / Hotel / Restaurant Flowers

Do you provide floral services for offices and workplaces?
Yes — we deliver regular bouquets, seasonal arrangements, and custom displays for offices, meeting rooms, reception areas, and lobbies.

Can you provide flowers for hotels and restaurants?
Absolutely — we service hotels, restaurants, bars, and event venues with arrangements tailored to their aesthetic and branding.

What types of floral arrangements are suitable for offices / lobbies / reception?
Low-maintenance arrangements like potted plants, vase arrangements, modern designs, countertop posies, seasonal installations, and large statement pieces work well.

Do you offer scheduled / recurring deliveries (weekly / monthly)?
Yes — we offer subscription or maintenance contracts for regular floral refresh to keep your space always looking fresh.

Can you work within a budget for corporate clients?
Yes — we provide tiered packages and can recommend cost-effective arrangements that still look premium and align with your budget.

What happens to the flowers when they wilt or after the event?
We offer removal and disposal services as part of contracts or can leave arrangements for your recycling or reuse.

Do you set up floral installations for events (corporate dinners, conferences)?
Yes — we handle full event floristry including centrepieces, stage florals, archways, backdrops, and bespoke décor.

How far in advance should I book for corporate events?
For standard contract work, 2–4 weeks is often enough. For large installations or weddings, 6+ months is safer.

Can you brand the floral design to match the venue’s or company’s colour palette / logo?
Yes — we can customize flower types, colours, foliage, containers, and accents to match brand style guidelines.

Do you provide delivery and installation to hotels / restaurants / venues?
Yes — we deliver on schedule and can arrange on-site installation, liaising with your venue staff as needed.

Is there a minimum order amount for corporate or venue clients?
Usually yes — we often set a minimum (e.g. £100 or higher) for corporate or venue work, depending on distance and setup effort.

Can I get a consultation / site visit before placing a contract?
Absolutely — we offer free (or subsidised) consultations and photography/planning sessions.

Do you supply plants (indoor / low-light) as well as cut flowers?
Yes — we have options for potted plants, succulents, foliage displays, and long-lasting interior plants suitable for offices.

How often will the floral display be refreshed or replaced?
Depending on contract, we typically refresh weekly, biweekly, or monthly, but can adapt based on your needs and budget.

Can you provide seasonal decorations (Christmas, Autumn, etc.)?
Yes — we design seasonal installations, wreaths, garlands, centrepieces, festive table decor for your space.

Do you handle maintenance (watering, pruning, cleaning) for plants / displays?
Yes — maintenance, cleaning, and care (watering, replacing wilted stems) can be included in your contract.

Are there extra charges for early morning or late delivery / installation?
Yes — off-peak, after-hours, or emergency delivery may incur a surcharge.

Do you insure your floral installations / work?
Yes — we carry liability insurance to cover damage or mishaps during delivery or installation.

Can you provide flowers for hotel guest rooms or VIP rooms?
Yes — we can deliver small arrangements for guest rooms, welcome bouquets, or special touches for VIP guests.

Can you coordinate with other vendors / event planners / venue staff?
Yes — we collaborate with your event coordinator, caterers, decorators to ensure timing, layout, and style coherence.

What lead times are required for reordering or seasonal refresh?
For regular contract work, 1–2 weeks’ notice is typical; for bespoke or large installs, more time may be required.

How do you ensure freshness / quality for corporate installations?
We source high-quality stems, manage cold storage, plan delivery routes to minimise transit time, and plan replacement cycles.

Can you offer volume discounts for large or recurring orders?
Yes — we offer reduced rates for bulk or repeated work, especially for long-term contracts.

Do you provide mockups or visual proposals before execution?
Yes — for major projects we produce sketches, mood boards or digital mockups so clients approve the design before delivery.

Do you handle clean-up or removal after events or displays expire?
Yes — we can remove floral installations post-event or at the end of the contract, and ensure minimal disruption.

Can flowers be delivered discreetly (e.g., for surprise décor)?
Yes — we arrange timing, packaging, and drop-off so that delivery is discreet and unobtrusive.

Can you incorporate other decor (candles, vases, signage) into floral designs?
Yes — we can integrate accessories like candles, mirrors, vases, balloons or branding elements into arrangements.

Do you offer guarantees or insurance on the floral displays?
We guarantee freshness on installation and will replace wilted stems within a reasonable window (typically first day). For longer-term displays, replacement schedules are built into the contract.

What is the process for starting a corporate floral contract?
Initial meeting / site assessment → proposal & pricing → sample arrangement / mockup → contract → installation & refresh cycle.

Can I see a portfolio of your corporate / venue floral projects?
Yes — view our gallery or request case studies of past hotel, restaurant, office or event florals to guide your vision.